India Car Mall – Terms & Conditions for Auction Participation
Effective Date: 02/06/2015
1. Introduction
Welcome to India Car Mall – India’s trusted platform for salvage, repossessed, and auction-grade vehicle sourcing. These Terms & Conditions govern your participation in any auctions conducted by India Car Mall, hereafter referred to as “the Company”. By registering and participating in our auctions, you agree to be bound by the following terms without limitation or qualification.
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2. Eligibility & Dealer Registration
Only verified dealer partners may register and participate.
Dealers must provide valid documentation including PAN Card, Aadhaar Card, GST Certificate (if applicable), Cancelled Cheque, and Active Mobile Number & Email ID.
Registration is valid for 1 year and subject to renewal.
The platform is not open to retail buyers or general public.
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3. Auction Participation & Bidding Rules
Only registered dealers can access live auctions and “Buy Now” vehicles.
Each bid submitted is legally binding and cannot be cancelled or modified once placed.
Bids must be placed during the valid auction window. Late bids will not be considered.
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4. Earnest Money Deposit (EMD)
To maintain auction integrity, India Car Mall mandates an Earnest Money Deposit (EMD) prior to participation.
What is EMD?
EMD is a mandatory deposit submitted as a token of serious intent to bid. It helps prevent frivolous participation and ensures only committed buyers are engaged.
We do NOT accept Bank Guarantees.
In rare cases, Demand Drafts may be accepted at our discretion.
EMD may be:
A fixed amount, OR
5% to 10% of the bid value, based on the type and condition of the vehicle.
Refund Policy:
EMD will be refunded to all unsuccessful bidders after bid evaluation.
For successful bidders, the EMD is converted into a Security Deposit (usually 10% of the final bid).
If a successful bidder fails to honor the bid or delays the lifting, the EMD will be forfeited without exception.
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5. Physical Inspection & Vehicle Condition
All vehicles are sold on an “As Is, Where Is” basis.
Dealers are strongly advised to conduct physical inspection prior to bidding.
India Car Mall shall not be liable for:
Missing accessories (Stepney, Battery, Tools)
Post-inspection damages
Removed aftermarket parts or security features
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6. Payment Terms
Full payment must be made within 48 hours of auction approval.
Delay in payment or documentation will result in cancellation and EMD forfeiture.
All applicable taxes, insurance, and RTO transfer charges are to be borne by the buyer.
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7. Vehicle Pickup & Delivery (Lifting Policy)
Vehicles must be lifted within 3 working days from the date of payment.
In special cases, lifting timelines may vary as per insurance company instructions. These timelines will be communicated clearly.
Delayed lifting beyond the stipulated window may incur penalty charges or towing/storage fees.
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8. No Bid Cancellation or Re-negotiation
No bid cancellations are entertained post-auction expiry.
No request for revision of amount or withdrawal will be entertained.
All bids are considered legally binding offers valid for 30 days.
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9. Adjustment of Deposits for Regular Dealer Partners
India Car Mall works closely with auction houses, insurance companies, and surveyors. We are often required to deposit large sums on behalf of dealers to secure priority deals.
In rare cases, if a refund is not possible, the deposit will be adjusted in future transactions.
In good faith, partial refunds may be offered based on the buyer’s ongoing relationship.
To ensure long-term collaboration and seamless settlement, we only work with consistent dealer partners.
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10. Blacklisting & Legal Action
India Car Mall reserves the right to blacklist or ban any dealer for:
Repeated default in payment
Abandonment of approved vehicles
False claims or disputes regarding vehicle condition or refund
Harassment of staff or auction agents
In such cases, legal action may be initiated, and any outstanding deposits will be forfeited.
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11. Platform Usage Disclaimer
India Car Mall is not responsible for system downtime, connectivity issues, or bidding delays due to third-party services or dealer-side errors.
While we strive for accuracy, vehicle images and details are for reference only and may not always match exact condition.
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12. Privacy & Data Protection
Dealer information is stored securely and used only for operational, logistic, and compliance purposes.
We do not share or sell dealer data with third parties without consent.
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13. Dispute Resolution
Any dispute shall be resolved amicably, failing which it will be subject to arbitration under Indian Arbitration Act.
Jurisdiction: Delhi NCR, India
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14. Right to Amend Terms
India Car Mall reserves the right to update or amend these Terms & Conditions at any time without prior notice. Dealers are advised to review the terms periodically.
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15. Contact Information
For queries, registration, or support:
India Car Mall
Email: support@indiacarmalls.com
WhatsApp: +91 98214 91098
Website: www.indiacarmalls.com
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By registering and participating in our auctions, you confirm that you have read, understood, and agree to abide by the above Terms & Conditions.
India Car Mall
“All intellectual property rights, including but not limited to the brand name, trademarks, logos, digital content, platform infrastructure, and all related business assets of ‘India Car Mall’, are the sole and exclusive property of Blue Global Automatik Private Limited. Unauthorized use, reproduction, distribution, or modification of any aspect of India Car Mall without prior written consent is strictly prohibited and shall be subject to legal action under applicable intellectual property laws.”
Bid Confirmation Policy
By submitting token money or an Earnest Money Deposit (EMD), you are confirming your bid for the selected vehicle. In cases where a prior security deposit has already been made, a verbal confirmation—either via phone call or voice note—will be considered legally binding to secure the deal.
While our team may request a written confirmation through WhatsApp or email for documentation purposes, please note that we will not delay action awaiting such confirmation. Once the token/EMD is received or a verbal go-ahead is given, the bid is deemed confirmed and the process to secure the vehicle begins immediately.
🔒 Why This Policy Matters
In the fast-paced salvage and auction market, even a short delay can result in losing a vehicle to another buyer. This policy enables us to act swiftly on your behalf, securing your chosen vehicle without unnecessary waiting, and ensuring your interests are protected at all times.
